Merchandising Team Manager
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- Marketing
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- Jul 28, 2017 Post Date
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- 572 Total Views
Who we are
With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry.
Our success hinges on providing the right combination of high quality products and professional and technical resources that enhance a funeral home’s business and create positive relationships with families. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ® has remained the same for more than 100 years.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
- Individual worth and integrity
- Excellence in execution
- Spirit of continuous learning and improvement
- Courage
- Customer focus and partnership
Position Summary
Incumbent drives and influences strong preference and utilization of Batesville’s merchandising system by delivering programs, insights and support that increase profitability for Batesville and its customers. This position is responsible for leading the design, implementation and support of merchandising systems, programs, platforms and tools with targeted customers in collaboration and partnership with internal sales organization. Creates and refines processes and policies designed to maximize program performance. Develops mentors and manages consultative merchandising teams. Develops deep understanding of Batesville’s product strategy and of segmented customer groups and their retail environments for the purposes of delivering merchandising solutions that maximize business results. Recognizes customer unmet needs and monitors trends that indicate the need for new solutions and services. Directly supervises Merchandising Team members.
Essential Duties and Responsibilities include the following:
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At program level, leads development and launch of new programs/systems based on company strategies and emerging needs within the funeral industry, maintaining Batesville's leadership position in funeral service innovation. (25%)
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At the customer level, leads merchandising team effort that provides consultative leadership to sales reps and customers and implements, monitors and adjusts merchandising programs, platforms and tools that increase customer profitability. (25%)
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Maintains standardized tracking, evaluation and feedback mechanism for key stakeholders and utilizes them to identify needs and gaps to make improvements to merchandising systems. (25%)
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Leads, mentors and develops Merchandising Team of high performing, consultative individuals who embrace collaborative process, hires associates, and conducts performance management and progressive discipline. (25%)
- Other duties may be assigned.
Supervisory Responsibilities
Directly supervises employees. Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education
Bachelor’s degree (B.A.) or equivalent from a college or university in marketing, communications, or business administration; and 7 or more years related marketing, project management, sales or account management experience and/or training; or equivalent combination of education and experience.
Skills/Experience
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Expert at leading teams, developing talent, fostering great work environment
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Strong experience developing concepts, managing projects and working with deadlines
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Advanced level of familiarity with sales and merchandising concepts, tactics, and internet technology
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Strong analytical acumen with the ability to translate data, to insights, to action
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Strong presentation, oral and written communication, and self-organization skills
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Solid command of basic Microsoft Office programs, PowerPoint, Word, and Excel
Travel
Employee must be able to travel 25% of the time.
What We Offer:
Unique Health & Welfare Benefits
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Onsite wellness center with FREE office visits, FREE physical therapy & many FREE generic prescription medications (available in Cincinnati, OH; Batesville, IN; Batesville, MS)*
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Revolutionary Bod Pod Assessment & Weight Management Program
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Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
What Sets Us Apart
We Develop From Day #1: We promote an on-boarding experience focused on individual training through our Experience Batesville program. Our focus on intentional talent development continues through our Batesville University offerings and education events. We encourage associates to create Individual Development Plans (IDPs) to help drive career focused discussions and advancement opportunities.
We Support Each Other: Our mission is to help families honor the lives of those they love® and to carry that mission through to our team, we host an annual Remembrance Day to help our associates honor the lives of those they love who have passed as well as honoring those who have and continue to serve our country on Memorial and Veteran’s Day
We have Fun!: We work hard, but when it’s time to play hard, our Tree is Me team focuses on planning and promoting team events such as: our annual Associate Christmas & Children’s Parties, Summer Picnic, March Madness & Putt-Putt tournaments, Super Bowl and many other fun activities.
We Give Back: In addition to planning associate events, our Tree Is Me team partners with our local Relay for Life team to encourage associate participation in annual fundraising events to help raise funds and increase awareness for cancer.
*These services are not available at all Batesville locations.
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veteran