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Application Support Analyst II

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Business Information Systems (IT)
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5955 Total Views
Position Summary
 
Responsible for the development of customer specific software following company systems development methodology guidelines and utilizing company defined standard tool sets. Works with users, management and IT staff to design, develop and maintain software to customer specifications. Leads and/or participates in technical or functional projects.
Who we are
 
A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.
 
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership
 Essential Duties and Responsibilities include the following.
  • Design, develop and maintain system applications (with minimal guidance) which support the core business area functions utilizing system coding standards and following best practices
  • Participate (with minimal guidance) in small to large functional projects using the system development life cycle (SDLC) and project/portfolio management toolset
  • Maintain and develop procedures and user, technical, and process documentation (with minimal guidance)
  • Provide (with minimal guidance) solutions for small to medium service requests from business partners
  • Engage with third party vendors and business partners to understand application roadmap and resolve user issues
 Supervisory Responsibilities
This position does not have any supervisory responsibilities.
 
Travel
 
Employee must be able to travel 10% of the time.
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Education

 

Bachelor's degree (B.A. or B.S.) from four-year college or university in Computer Science or Information Technology and a minimum of two years (four preferred) related experience and/or training; or equivalent combination of education and experience.

 

Skills/Experience Required

  • Intermediate experience with .NET Application Development
    • .NET, C#, Angular, TypeScript, Bootstrap, SQL technologies
  • Intermediate experience with system development life cycle (SDLC).
  • Basic experience with relational database architecture (e.g. MS SQL Server)Basic project management experience

 

What We Offer:
 
Unique Health & Welfare Benefits
  • Comprehensive medical, dental and vision insurance including unique services to help you navigate the complex health care system (tele-health services, cancer care assistance, etc.) as well as short and long-term disability, among others.
  • Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50  for each additional dollar saved on the first 6% of pay saved*

What Sets Us Apart

We Develop From Day #1: We promote an on-boarding experience focused on individual training through our Experience Batesville program. Our focus on intentional talent development continues through our Batesville University offerings and education events. We encourage associates to create Individual Development Plans (IDPs) to help drive career focused discussions and advancement opportunities.
We Support Each Other: Our mission is to help families honor the lives of those they love® and to carry that mission through to our team, we host an annual Remembrance Day to help our associates honor the lives of those they love who have passed as well as honoring those who have and continue to serve our country on Memorial and Veteran’s Day
We have Fun!: We work hard, but when it’s time to play hard, our Tree is Me team  focuses on planning and promoting team events such as: our annual Associate Christmas & Children’s  Parties, Summer Picnic, March Madness & Putt-Putt tournaments, Super Bowl  and many other  fun activities.
We Give Back: In addition to planning associate events, our Tree Is Me team partners with our local Relay for Life team to encourage associate participation in annual fundraising events to help raise funds and increase awareness for cancer.
At Batesville, a Hillenbrand company, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veteran.

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