Business Information Systems Manager
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- Business Information Systems (IT)
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- Jun 03, 2022 Post Date
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- 7495 Total Views
Who we are
A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
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Individual worth and integrity
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Excellence in execution
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Spirit of continuous learning and improvement
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Courage
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Customer focus and partnership
Position Summary
Responsible for managing and directing the activities of the application development team, ensuring the appropriate use and delivery of technology to improve the efficiency and effectiveness of the company’s operations while enabling new ways of doing business. Responsible for developing business relationships within the organization, partnering on the implementation of their strategic initiatives and supporting the business teams and users of all company applications.
Essential Duties and Responsibilities include the following.
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Act as business liaison to create/execute team strategy, vision, and application roadmap aligning future state business process and technology across all platforms
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Manage the portfolio by partnering with the business to proactively identify, justify and prioritize future initiatives
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Manage team resources for all projects within the portfolio while providing proactive and innovative solution consultation on the initiation, requirements, design and communication of a project
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Lead and/or oversee small to large functional projects using the system development life cycle (SDLC) and portfolio management toolset across all BIS platforms
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Oversee completion and compliance of incidents, changes and problem management for all production support and sustaining activities; meet established SLA’s; ensure root cause/countermeasure analysis has been completed for all problems
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Drive leadership focus, trend analysis, elimination of waste and risk mitigation (e.g. SOX) across all BIS platforms through monthly policy deployment, glass walls, and annual IT audits
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Govern and establish best practices across BIS platforms (e.g. platform architecture and system coding standards)
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Manage all aspects of third party vendor relationships including application roadmaps, support and cost/licensing
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Other duties may be assigned.
Supervisory Responsibilities
Directly supervises employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel
Employee must be able to travel 10% of the time.
Education
Bachelor’s degree (B.A.) or equivalent from a college or university in Information Systems, Computer Science or related field; and at least 5 years (10 preferred) related experience and/or training; or equivalent combination of education and experience with an emphasis in Application Development.
Skills/Experience:
Skills/Experience Required:
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Advanced understanding of at least one BIS platform (e.g. ERP, Web Development, Business Intelligence, CRM)
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Intermediate experience effectively communicating technical concepts to all levels within the organization
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Intermediate experience with change/incident/problem management concepts
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Intermediate experience with Microsoft office
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Intermediate experience with system development life cycle (SDLC).
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Intermediate project management experience
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Intermediate understanding of programming concepts, database/architecture, ERP
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Basic knowledge of LAN/WAN, server and PC operating systems
Skills/Experience Preferred:
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Advanced understanding of multiple BIS platforms (e.g. JDE, Oracle Sales Cloud, Cognos, .Net)
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Direct or indirect experience with leading teams
What We Offer:
Unique Health & Welfare Benefits
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Onsite wellness center with FREE office visits, FREE physical therapy & many FREE generic prescription medications (available in Cincinnati, OH; Batesville, IN; Batesville, MS)*
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Revolutionary Bod Pod Assessment & Weight Management Program
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Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
What Sets Us Apart
We Develop From Day #1: We promote an on-boarding experience focused on individual training through our Experience Batesville program. Our focus on intentional talent development continues through our Batesville University offerings and education events. We encourage associates to create Individual Development Plans (IDPs) to help drive career focused discussions and advancement opportunities.
We Support Each Other: Our mission is to help families honor the lives of those they love® and to carry that mission through to our team, we host an annual Remembrance Day to help our associates honor the lives of those they love who have passed as well as honoring those who have and continue to serve our country on Memorial and Veteran’s Day
We have Fun!: We work hard, but when it’s time to play hard, our Tree is Me team focuses on planning and promoting team events such as: our annual Associate Christmas & Children’s Parties, Summer Picnic, March Madness & Putt-Putt tournaments, Super Bowl and many other fun activities.
We Give Back: In addition to planning associate events, our Tree Is Me team partners with our local Relay for Life team to encourage associate participation in annual fundraising events to help raise funds and increase awareness for cancer.
*These services are not available at all Batesville locations.
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans