Logistics Supervisor
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- Logistics
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- Sep 24, 2017 Post Date
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- 6333 Total Views
Who we are
With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry.
Our success hinges on providing the right combination of high quality products and professional and technical resources that enhance a funeral home’s business and create positive relationships with families. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ® has remained the same for more than 100 years.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
- Individual worth and integrity
- Excellence in execution
- Spirit of continuous learning and improvement
- Courage
- Customer focus and partnership
Position Summary
Responsible for assisting the Manager with the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.
Essential Duties and Responsibilities include the following:
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Lead, direct, develop and manage associates. Including being responsible for the continual upgrading of personnel and performance through developed training and regular performance reviews.
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Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction.
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Responsible for the recruiting, interviewing, hiring and training new and replacement hourly personnel.
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Support high standards of customer service in the areas of order taking and customer problem solving.
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Provide input for the annual budget for the service center.
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Assist in policy deployment, root cause, and countermeasure analysis.
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Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates).
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Assist in training of health, safety, phones skills, standard operating procedures, etc.
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Responsible for the achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
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Understand competition in the market. Analyze strengths and weaknesses and seek out opportunities.
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Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.
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Participate in cross-functional projects to improve company performance
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Work with Sales Managers to control the costs of special deliveries.
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Provide input regarding market needs as they relate to distribution and service.
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Other duties may be assigned.
Supervisory Responsibilities
Directly supervises employees. Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
Skills/Experience
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Microsoft Office – Immediate - Required
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Customer Service Orientation – Expert – Required
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Verbal and Written Communication – Expert – Required
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Professional appearance - Required
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Positive Attitude - Required
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Attention to safety – Expert – Required
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Attention to detail – Expert – Required
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Knowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – Required
- Team Player - Required
Employee must be able to travel <5 % of the time.
What We Offer:
Unique Health & Welfare Benefits
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Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
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Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term and long term disability, among others.
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Competitive pay with bonus eligibility
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Vacation, paid holidays
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Opportunities for development and advancement through our intentional talent development programs
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veteran